
Method
Marketing
Feature
French Quarter Coffee Co.

1993
- Identified opportunity to become a dominant, national
gourmet coffee purveyor

- Created a gourmet coffee concept with multi-channel
solutions, including stand-alone kiosks, a 'Coffee
Café', coffee carts and coffee klatch areas
- Managed complete concept development and testing
process
- Designed innovative brand personality
- Opened 500+ outlets

- Generated an average of 10% incremental sales
- Out-performed national QSR competition in Customer
Satisfaction ratings
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