
Method
Marketing
Feature
Fuddruckers

- negative sales trends
- several unsuccessful re-positionings,
- disgruntled Franchise community
- reliance on huge discounts.

- did research and discovered there was still magic
in the original premise of 'world's greatest burger'and
'do your own thing'
- revamped advertising to focus on "Who makes
the World's Greatest Hamburger? Fuddruckers and you."
- reached out to Franchise community and gained support
through a data-driven guest-oriented process
- redesigned the interior merchandising to reflect
the central premise
- developed a new prototype building that cut the
cost and improved the experience
- increased guest counts & real same store sales
an average of 2% for 5 consecutive years
- increased Average Unit Volume $250,000
- increased income from restaurants 100%
- energized the Franchise community and grew franchise
income 14%
- spawned a unit growth spurt that doubled the chain's
size
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