“You gave an energetic, well-informed and humorous talk focusing on effective Neighborhood Marketing Strategies at our Annual GM conference that was very well received.”

—Phil Ratner, President & CEO, Marie Callender's Restaurant & Bakery

“…Rick's program was one of the best attended and well received. His audience described him as an energetic and knowledgeable speaker providing information that was useful, helpful and practical.”

—Carol Campomizzi, Massachusetts Restaurant Association

“Concessions International LLC hired LINK Inc. to conduct a day long seminar on "Customer Focus" for our annual Senior Leadership Executive Conference for over 20 senior managers. Rick brought strategic insight into the trends affecting our industry and our segment of the foodservice business.

We were led through a process where we identified our various 'customers'. Rick brought wisdom to the table, but allowed us to uncover many of the solutions ourselves. The focus on "Four-Walls Guest Experience" and how we might further improve our performance was of particular help.”

—Reginald L. Coachman, Executive Vice President & COO, Concessions International

“…comments ranged from 'Wow! More useful information packed into one seminar than in many full length courses' to 'I feel a lot more hopeful about the future of my restaurant now that I've heard Rick', 'I can't wait to get home and start doing this stuff' and 'Great style — humor, common sense and lots of knowledge' …Professional, easy to work with. Flexible & willing to go the extra mile to make our event a success.”

—Monica Miller, Wyoming Lodging & Restaurant Assn. Ed. Foundation

“Rick combines great marketing skills with an in-depth knowledge of food and beverage as well as the competitive restaurant scene. He always demonstrated a thorough understanding of operations which helped to make his marketing truly effective.”

—Max Pine, Principal of Aries Associates and former CEO of Restaurant Associates

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